Shipping policy
Last updated: October 14, 2026
Free shipping worldwide
Every Baitrock order ships free to any country we deliver to. No minimum order and no surprise shipping fees at checkout.
Order processing
Orders are processed within 1–3 business days after your payment is confirmed (Monday–Friday, excluding public holidays). As soon as your order ships, you will receive a shipping confirmation email with your tracking number.
Estimated delivery times
Delivery times are counted in business days from the moment your order ships:
| Destination | Estimated delivery |
|---|---|
| United States | 7–14 business days |
| Canada | 8–15 business days |
| United Kingdom | 7–14 business days |
| European Union | 7–14 business days |
| Australia & New Zealand | 8–16 business days |
| Rest of the world | 10–20 business days |
Our products are shipped from partner warehouses in different locations, so if you order several items they may arrive in separate packages and on different days. You will receive tracking for each package.
Delivery times are estimates, not guarantees. Customs clearance, weather, flight availability and carrier peak seasons (such as the holidays) can occasionally cause delays that are outside our control. If your package is running late, contact us and we will check on it for you.
Tracking your order
Use the tracking number in your shipping confirmation email to follow your package. Please note that it can take 2–5 business days after shipping for the first tracking updates to appear.
Duties and taxes included
The price you see is the price you pay. All import duties, taxes and customs fees are already included in our prices, so you will not be asked to pay anything extra when your package arrives.
In the rare case that a carrier or customs office asks you for a payment on delivery, please contact us before paying, and we will sort it out for you.
Changing your address or cancelling an order
Please double-check your shipping address before placing your order. If you need to change the address or cancel your order, email us as soon as possible. We can only make changes before the order has shipped. Once it is on its way, the address can no longer be changed and the order can no longer be cancelled (you can still return it under our Refund Policy).
Lost, late or damaged packages
- Not delivered: if your order has not arrived within 30 days after the estimated delivery window, contact us and we will send a replacement or issue a full refund.
- Damaged in transit: email us within 7 days of delivery with your order number and photos of the damage, and we will send a replacement or refund you at no extra cost.
- Incorrect address: we are not responsible for packages delivered to an incorrect address provided at checkout. If such a package is returned to us, we will reship it once the correct address is confirmed.
Contact
Questions about your delivery? Email us at baitrock.fishing.tackle@gmail.com with your order number and we will be happy to help.